CUSTOMER SERVICE MANAGER (M/F/D)

Your field of activity

• Sales of 3CON after-sales services
• Responsibility for sales success, quality assurance and customer satisfaction
• Ensuring and managing complaint management
• 24/7 service support via remote connection (troubleshooting and maintenance)
• Assistance in 1st level support (troubleshooting and repair)
• Processing customer inquiries by phone and email
• Handling machine upgrade projects (retrofit)
• Supporting and relieving the head of department in day-to-day business

Su perfil

• Completed technical training
• Ability to work independently
• Professional appearance
• Strong communication skills and high self-motivation
• Very good knowledge of German and English
• Willingness to travel

Ofrecemos

• Varied tasks in an international environment
• Top modern working environment and workstations optimized according to ergonomic criteria
• Flexible working time model for more freedom and personal development
• Wide range of internal and external training options
• Opportunity to gain experience abroad at our plants in Mexico, China and the USA
• Unique company restaurant with the finest, freshly prepared meals made from regional ingredients at particularly affordable prices
• Regular team-building, sports and just-for-fun events
• Exclusive 3CON employee discounts and special conditions at various partner companies such as Bikeleasing, Dynafit, Inntaler Logistik-Park petrol station, Hagebaumarkt and many more
• 3CON Health Center with company doctor and in-house sports, therapeutic massage and lymphatic drainage services (50% of the costs for massage treatments are covered by 3CON)
• Special bonuses for assignments abroad and much more.